Rental Support Specialist
7 days ago
Enterprise Mobility Inc is seeking a highly skilled Customer Service Representative Sr to join our team. As a key member of our branch staff, you will provide exceptional customer service, support internal and external customers, and contribute to the overall success of our operations.
Key Responsibilities- Provide high-level customer service through face-to-face interactions, phone calls, and email correspondence.
- Assist customers with their rental needs, including answering questions, resolving issues, and providing information.
- Support branch operations by performing administrative tasks, such as data entry, reporting, and supply management.
- Act as a backup for rental operations, including processing returns, checking in vehicles, and handling customer transactions.
- Develop knowledge of company policies, procedures, and products to effectively communicate with customers and colleagues.
- Collaborate with colleagues to achieve team goals and objectives.
- High school diploma or equivalent required.
- 1 year of customer service or administrative experience preferred.
- Valid driver's license with a clean driving record.
- Ability to work a variety of shifts, including weekends and holidays.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Competitive hourly rate.
- Opportunities for career growth and development.
- Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
- Employee discount program.
English (en-US)
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