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Senior Customer Service Representative

2 months ago


Franklin, North Carolina, United States Enterprise Holdings Full time
Join Our Team at Enterprise Holdings

Enterprise Holdings is a leading provider in the automotive rental and leasing sector across North America. We are committed to our mission of becoming the most reliable and esteemed mobility company globally.

Position: Senior Customer Service Representative

Location: Franklin, NC

Hours: Full-time (40 hours/week) - Salary: $15.00/hour

Benefits:
  • Paid time off
  • Employee discounts
  • Retirement savings options
  • Comprehensive Health Benefits
  • Life Insurance coverage
  • Professional training and development

Work Schedule:

  • Sunday: OFF
  • Monday: 7:30 am - 5:00 pm
  • Tuesday: 7:30 am - 5:00 pm
  • Wednesday: OFF
  • Thursday: 7:30 am - 5:00 pm
  • Friday: 7:30 am - 5:00 pm
  • Saturday: 8:00 am - 12:00 pm
Key Responsibilities:
  • Manage incoming customer inquiries and deliver exceptional service
  • Assist clients with their rental requirements and transactions
  • Welcome customers and provide necessary support
  • Promote the company's offerings and services
  • Conduct vehicle inspections and basic maintenance
  • Ensure high levels of customer satisfaction
  • Perform essential accounting functions
  • Carry out additional job-related tasks as required

Equal Opportunity Employer/Disability/Veterans

Required Qualifications:
  • Minimum age of 18 years
  • High school diploma or equivalent necessary
  • Previous experience in customer service is essential
  • Valid driver's license with a clean driving record
  • Authorized to work in the United States
  • Willingness to adhere to the specified work schedule