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Senior Customer Service Representative
2 months ago
Enterprise Holdings is a leading provider in the automotive rental and leasing sector across North America. We are committed to our mission of becoming the most reliable and esteemed mobility company globally.
Position: Senior Customer Service RepresentativeLocation: Franklin, NC
Hours: Full-time (40 hours/week) - Salary: $15.00/hour
Benefits:- Paid time off
- Employee discounts
- Retirement savings options
- Comprehensive Health Benefits
- Life Insurance coverage
- Professional training and development
Work Schedule:
- Sunday: OFF
- Monday: 7:30 am - 5:00 pm
- Tuesday: 7:30 am - 5:00 pm
- Wednesday: OFF
- Thursday: 7:30 am - 5:00 pm
- Friday: 7:30 am - 5:00 pm
- Saturday: 8:00 am - 12:00 pm
- Manage incoming customer inquiries and deliver exceptional service
- Assist clients with their rental requirements and transactions
- Welcome customers and provide necessary support
- Promote the company's offerings and services
- Conduct vehicle inspections and basic maintenance
- Ensure high levels of customer satisfaction
- Perform essential accounting functions
- Carry out additional job-related tasks as required
Equal Opportunity Employer/Disability/Veterans
Required Qualifications:- Minimum age of 18 years
- High school diploma or equivalent necessary
- Previous experience in customer service is essential
- Valid driver's license with a clean driving record
- Authorized to work in the United States
- Willingness to adhere to the specified work schedule