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We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our customers and helping them achieve their insurance and financial goals.
Responsibilities:- Establish and maintain strong relationships with customers, understanding their needs and preferences.
- Use a customer-centric approach to educate customers about insurance options and develop personalized solutions.
- Develop and execute sales strategies to meet or exceed sales targets, while maintaining a high level of customer satisfaction.
- Collaborate with the Agent Team to identify opportunities for growth and improvement.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to think critically and creatively.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Basic computer skills, with the ability to learn and adapt to new technology.
- A competitive hourly rate, plus commission and bonus opportunities.
- A comprehensive benefits package, including health insurance, paid time off, and retirement savings.
- Opportunities for growth and advancement, with a clear path for career development.
We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.