Customer Service Representative

4 weeks ago


Fort Payne, Alabama, United States The Grogan Agency, Inc. Full time
Job Title: Customer Service Representative - Insurance Industry

Job Description:

At The Grogan Agency, Inc., we're seeking a skilled Customer Service Representative to join our team. As an Insurance Customer Service Representative, you will be responsible for building strong relationships with our clients, scheduling appointments, taking payments, issuing insurance documentation, and helping clients with policy changes and claims.

Responsibilities:

* Building strong relationships with our clients
* Scheduling appointments
* Taking payments
* Issuing insurance documentation
* Helping clients with policy changes
* Helping clients with claims

Requirements:

* Must be willing to obtain Property & Casualty License
* Detail Oriented
* Excellent at Multi-tasking
* Fluent in Basic computer software knowledge
* A great written and verbal communicator
* Professional on the phone with clients and in the office
* Familiar with deadlines

Benefits:

* Annual Base Salary Based on Experience
* Paid Time Off (PTO)
* Retirement Plan
* Mon-Fri Schedule
* Parental Leave
* Hands on Training
* Evenings Off
* Career Growth Opportunities
* Flexible Schedule
* Tuition Reimbursement

About Us:

The Grogan Agency, Inc. is a firm that cares about its employees and is committed to their growth. We're a collaborative, yet autonomous environment built on trust and teamwork. With access to the latest technology in the industry, you will assist our clients to ensure they are properly protected from a variety of risks.

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