Unified Communications Engineer

2 weeks ago


San Bernardino, California, United States Match Point Solutions Full time
Job Overview

MatchPoint Solutions is a dynamic and rapidly expanding global IT-Engineering services firm, catering to a diverse clientele across the United States. We specialize in delivering innovative technology solutions to renowned companies.

Our commitment to excellence drives us to remain at the forefront of technological advancements, enabling us to provide tailored solutions that leverage industry best practices and expertise.

We are currently seeking a UC/Collab Engineer to join our team on a contract basis. This role will involve:

  • Assisting the lead engineer in various projects
  • Operating at a mid to senior level
  • Collaborating closely with the current engineering team
  • Possessing a CCNP certification, with a strong background in gateways, enterprise trunking, SRt, video, and traffic management

Key Responsibilities:

  • Enhancing Webex functionality and providing support for Webex on mobile devices
  • Managing Cisco Call Manager, Webex, UCCX, and UCCX scripting
  • Overseeing VoiceMail systems (Unity)
  • Upgrading Webex from version 12.5 to 14
  • Handling project tasks such as phone configurations, support ticket resolutions, and Call Manager upgrades

At MatchPoint Solutions, we are committed to fostering an inclusive work environment. We provide equal employment opportunities to all individuals and strictly prohibit discrimination and harassment of any kind.

This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, and training.



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