Relationship Manager
2 days ago
As a Relationship Manager at Computer Services Incorporated, you will play a critical role in maintaining and expanding relationships with customers, serving as the primary liaison between our company and the customers. Your goal will be to achieve excellence in customer service, leading to high customer satisfaction, contract renewals, and representing the entire range of our company's products and services.
Key Responsibilities- Foster and grow relationships with multiple customers.
- Support a single line of business and/or understand a primary application.
- Demonstrate a general understanding of CSI products and/or service offerings.
- Establish and maintain productive, professional relationships with key personnel in assigned customer accounts; ensure assigned customers' needs and expectations are met; serve as a point of escalation for unresolved issues.
- Contribute to and work to ensure business retention, pipeline generation, and the receipt of Would Recommend CSI surveys.
- Participate and/or lead in the cross-sale process and pipeline generation.
- Perform various sales and relationship activities to meet assigned targets for retention; build productive pipelines; produce profitable sales volume; and contribute to the achievement of strategic objectives.
- Participate in consultative selling by staying in constant communication with the client to proactively understand their needs, goals, and direction.
- Evaluate the usage of all CSI products with each assigned client and present additional CSI products and value-add solutions as appropriate; keep clients abreast of product offerings through CSI marketing efforts, product notifications, and webinars.
- Perform other duties as assigned.
- High NPS score.
- Familiarize the customer with new and existing products/services.
- Provide a conduit to the product, sales, and support teams to assist customer in achieving their goals and achieve.
- Address customer concerns and issues.
- Alignment of customer expectations with CSI to build trust and rapport that yields a stronger relationship.
- Produces customer satisfaction, appreciation, and loyalty to strengthen relationships.
- Responsible for all interaction between CSI and the customers. This includes bill collection, customer service, cross sales, and management reporting. Ultimate accountability is excellent customer satisfaction.
Education & Certifications:
Education or job knowledge equivalent to college or university undergraduate education.
Experience:
The minimum amount of relevant work experience required to successfully perform the job is at least three (3) years.
Required Skills:
- Banking / financial services experience.
- Collaboration skills.
- Listening skills.
- Problem solving skills.
- Negotiation skills.
- Business acumen.
- Follow-through and attention to detail.
- High organizational management skills.
- Mathematical skills.
- Communication skills – both written and verbal.
- Reasoning skills.
-
Strategic Relationship Manager
2 weeks ago
Greenwood, Missouri, United States Computer Services Incorporated Full timeJob SummaryAs a Strategic Relationship Manager at Computer Services Incorporated, you will play a crucial role in maintaining and expanding relationships with our valued customers. You will serve as the primary liaison between our company and our clients, striving to achieve excellence in customer service and satisfaction.Key ResponsibilitiesFoster and grow...
-
Relationship Manager
2 weeks ago
Greenwood, Indiana, United States Home Bank SB Full timeJob SummaryWe are seeking a highly skilled and motivated Relationship Manager to join our team at Home Bank SB. As a key member of our organization, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesCustomer ServiceProvide personalized service to internal and external...
-
Relationship Manager
2 weeks ago
Greenwood, Indiana, United States Home Bank SB Full timeJob SummaryWe are seeking a highly skilled and motivated Relationship Manager to join our team at Home Bank SB. As a key member of our organization, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesProvide individualized customized services to customersAssist other bank...
-
Relationship Manager
4 days ago
Greenwood, Indiana, United States Home Bank SB Full timeJob SummaryWe are seeking a highly skilled and motivated Relationship Manager to join our team at Home Bank SB. As a key member of our organization, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesProvide individualized customized services to customersAssist other bank...
-
Relationship Manager
3 weeks ago
Greenwood, United States Home Bank SB Full timeJob DescriptionJob DescriptionSCOPEThe primary responsibilities of this position are to provide individualized customized services. Other responsibilities include assisting other bank staff in helping customers, as needed.AREA OF RESPONSIBILITY:Customer ServiceProvides excellent customer service to both internal and external customersProvides individual...
-
Client Relationship Manager
3 weeks ago
Greenwood, Indiana, United States Home Bank SB Full timeJob SummaryWe are seeking a highly skilled and experienced Relationship Development Specialist to join our team at Home Bank SB. As a key member of our organization, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesCustomer ServiceProvide personalized service to internal...
-
Insurance Relationship Manager
3 weeks ago
Greenwood, Mississippi, United States Hart Kittle Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish and Maintain...
-
Dir. of Surprise
3 weeks ago
Greenwood, United States Catalyst Insurance Group Full timeJob DescriptionJob DescriptionWhat we’re good atWe are one of the top independent insurance agencies in the area. We’re proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities that we serve.We are passionate about 3 things.Making Catalyst Insurance Group an amazing place to be… where you...
-
Senior Lead Relationship Manager, Commercial
2 days ago
Greenwood Village, Colorado, United States BMO Financial Group Full timeJob SummaryWe are seeking a highly skilled Senior Lead Relationship Manager to join our Commercial Banking team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.Key ResponsibilitiesDevelop and execute business plans to...
-
Middle Market Relationship Manager III
2 weeks ago
Greenwood Village, Colorado, United States Umpqua Bank Full timeAbout the RoleServes as the key banking relationship manager for assigned middle market client relationships. Accountable for prospecting new business and working with Client Solution Managers to deepen client relationships. Maintains a trusted advisor role, engaging in dialogue with Executive-level client contacts to assess holistic banking needs and to...
-
Relationship Banker
3 weeks ago
Greenwood, Indiana, United States Bank of America Full timeJob DescriptionJob Summary:We are seeking a highly motivated and customer-focused Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for building and maintaining strong relationships with our clients, providing them with exceptional service and support, and helping them achieve their financial goals.Key...
-
Client Relationship Manager
3 weeks ago
Greenwood Village, Colorado, United States WATERTON INSURANCE GROUP, LLC Full timePosition OverviewWaterton Insurance Group is experiencing significant growth. Following our recent acquisition, we are poised for expansion and are in search of enthusiastic, intelligent, and personable individuals to enhance our operations. This role offers a dynamic, enjoyable, and rewarding work environment with exceptional opportunities for advancement...
-
Client Relationship Manager
3 weeks ago
Greenwood Village, Colorado, United States WATERTON INSURANCE GROUP, LLC Full timePosition OverviewWaterton Insurance Group is experiencing significant growth. Following our recent acquisition by Guild Mortgage, we are eager to expand our team with enthusiastic, intelligent, and personable individuals. Our environment is dynamic, enjoyable, and offers substantial opportunities for advancement and earning potential. We provide a...
-
Mortgage Loan Officer
2 weeks ago
Greenwood Village, Colorado, United States PNC Bank NA Full timeAbout the RolePNC Bank NA is seeking a skilled Mortgage Loan Officer to join our team. As a Mortgage Loan Officer, you will play a critical role in helping our customers achieve their financial goals by providing expert guidance and support throughout the mortgage process.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain strong...
-
Mortgage Loan Officer
2 weeks ago
Greenwood Village, Colorado, United States PNC Bank NA Full timeAbout This RolePNC Bank NA is seeking a skilled Mortgage Loan Officer to join our team. As a Mortgage Loan Officer, you will play a critical role in helping our customers achieve their financial goals by providing expert guidance and support throughout the mortgage process.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain strong...
-
Account Manager
13 hours ago
Greenwood, Indiana, United States Tradesmen International Full timeAccount Executive Job DescriptionWe are seeking a highly motivated and results-driven Account Executive to join our team at Tradesmen International. As an Account Executive, you will be responsible for building and fostering strong business relationships with our clients, delivering a consultative, needs-based selling approach, and driving sales growth...
-
Account Manager
16 hours ago
Greenwood, Indiana, United States Belt Power Full timeJob Title: Account ManagerAt Belt Power LLC, we are seeking a highly motivated and results-driven Account Manager to join our team. As an Account Manager, you will play a critical role in building and maintaining strong relationships with our customers, driving sales growth, and ensuring customer satisfaction.Key Responsibilities:Develop and execute sales...
-
Management Trainee
2 weeks ago
Greenwood, Indiana, United States Crew Carwash Full timeJob DescriptionJob Title: Management TraineeJob Summary:Crew Carwash is seeking a highly motivated and ambitious individual to join our team as a Management Trainee. As a Management Trainee, you will be responsible for learning the ins and outs of our business and developing the skills necessary to succeed in a leadership role.Key Responsibilities:Assist in...
-
Account Manager
2 days ago
Greenwood, Indiana, United States Belt Power Full timeJob Title: Account ManagerAt Belt Power LLC, we are seeking a highly motivated and results-driven Account Manager to join our team. As an Account Manager, you will play a critical role in building and maintaining strong relationships with our customers, driving sales growth, and ensuring customer satisfaction.Key Responsibilities:Meet and exceed customer...
-
Business Development Manager
3 weeks ago
Greenwood, Indiana, United States Irex Services Full timeWelcome to Irex ServicesWe are currently seeking a Business Development Manager to join our team.About the Role:The Business Development Manager will be responsible for cultivating long-term relationships with multiple customer accounts. This role involves overseeing various aspects of the project lifecycle, from estimating and proposal writing to contract...
-
Account Manager
4 days ago
Greenwood, Indiana, United States Belt Power Full timeJob Title: Account ManagerAt Belt Power LLC, we are seeking a highly motivated and results-driven Account Manager to join our team. As an Account Manager, you will play a critical role in building and maintaining strong relationships with our customers, driving sales growth, and ensuring customer satisfaction.Key Responsibilities:Meet and exceed customer...