Help Desk Support Specialist

3 weeks ago


Irvine, California, United States Balboa Technologies Full time

Job Summary

At Balboa Technologies, we are seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support and troubleshooting skills to our clients.

Key Responsibilities

  • Provide technical support and troubleshooting skills to clients
  • Manage Office365 and similar web-based applications
  • Remotely manage computers
  • Perform help desk support

Requirements

  • Technical support and troubleshooting skills
  • Help desk support experience
  • Strong problem-solving abilities
  • Excellent communication and customer service skills
  • Knowledge of network systems and IT protocols
  • Relevant certification such as CompTIA A+ or Microsoft Certified IT Professional (MCITP)

About Balboa Technologies

Balboa Technologies offers managed IT services to companies in Southern California. We provide end-to-end white glove customer service to our clients.



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