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Guest Services Coordinator

2 months ago


Grand Canyon, Arizona, United States Xanterra Full time
Position Overview

As a key member of our Lodging team, you will play a vital role in ensuring the satisfaction and comfort of our guests. Your enthusiasm for hospitality will help create unforgettable experiences for visitors.

Responsibilities
  • Oversee front desk operations, ensuring smooth check-in and check-out processes.
  • Manage guest inquiries and resolve any issues promptly and professionally.
  • Train and mentor front desk staff to uphold high service standards.
  • Collaborate with other departments to enhance guest experiences.
Qualifications

The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to work in a fast-paced environment. Experience in hotel management or guest services is preferred.

Why Xanterra?

Join us in providing exceptional service and creating lasting memories for our guests. Your role is essential in maintaining the high standards of our esteemed establishment.