Customer Service Representative

3 hours ago


Newport, Oregon, United States Norco, Inc Full time
Job Opportunity

Norco, Inc is seeking a highly skilled and customer-focused Medical Store Customer Service Representative to join our team.

Key Responsibilities
  • Provide exceptional customer service to walk-in and phone-in customers
  • Demonstrate in-depth knowledge of medical products, including placement, availability, price, and use
  • Efficiently assess customer needs for products or services
  • Educate patients/clients on medical products and services
  • Fit and sell medical products and services to customers
  • Process customer orders and accurately input customer orders into the computer
  • Ensure showroom is stocked, clean, organized, and presentable
  • Perform other tasks as assigned or necessary
Requirements
  • High school graduate or equivalent
  • Medical background/experience is a plus
  • Excellent customer service skills
  • Ability to work with diverse clientele
  • Ability to occasionally lift and/or carry objects weighing up to 100 lbs
  • Ability to sit, stand, and walk for extended periods of time
  • Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position
Benefits
  • Competitive compensation and benefits package
  • Employee Stock Ownership Plan (ESOP)
  • Health, Vision, and Dental Insurance
  • Health Savings Account (HSA)
  • Medical and Dependent Care Flex Accounts (FSA)
  • Life Insurance provided at no cost to employee by Norco
  • Supplemental Accident, Disease, and Life Insurance options
  • Employee Tuition Reimbursement
  • 401(k) with Employer Matching
  • Wellness Program
  • Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity/Affirmative Action Employer. We are committed to providing a workplace that is free from discrimination and harassment of any type.



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