Customer Service Representative
3 hours ago
Norco, Inc is seeking a highly skilled and customer-focused Medical Store Customer Service Representative to join our team.
Key Responsibilities- Provide exceptional customer service to walk-in and phone-in customers
- Demonstrate in-depth knowledge of medical products, including placement, availability, price, and use
- Efficiently assess customer needs for products or services
- Educate patients/clients on medical products and services
- Fit and sell medical products and services to customers
- Process customer orders and accurately input customer orders into the computer
- Ensure showroom is stocked, clean, organized, and presentable
- Perform other tasks as assigned or necessary
- High school graduate or equivalent
- Medical background/experience is a plus
- Excellent customer service skills
- Ability to work with diverse clientele
- Ability to occasionally lift and/or carry objects weighing up to 100 lbs
- Ability to sit, stand, and walk for extended periods of time
- Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position
- Competitive compensation and benefits package
- Employee Stock Ownership Plan (ESOP)
- Health, Vision, and Dental Insurance
- Health Savings Account (HSA)
- Medical and Dependent Care Flex Accounts (FSA)
- Life Insurance provided at no cost to employee by Norco
- Supplemental Accident, Disease, and Life Insurance options
- Employee Tuition Reimbursement
- 401(k) with Employer Matching
- Wellness Program
- Employee Discount on products sold by Norco
Norco, Inc is an Equal Opportunity/Affirmative Action Employer. We are committed to providing a workplace that is free from discrimination and harassment of any type.
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