Customer Care Lead

5 days ago


Le Pontet, Provence-Alpes-Côte d'Azur, United States Meritage Homes Full time
Key Responsibilities

The Customer Care Manager will be responsible for:

  • Responding to warranty claims and coordinating repairs
  • Ensuring compliance with Meritage Homes' customer care guidelines
  • Working closely with the National Director of Customer Care to resolve complex issues
  • Leading and training a team of customer service professionals
  • Managing online E1 warranty files and maintaining accurate records

This is a salaried position with a competitive annual salary of $95,000 - $125,000, depending on experience.


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