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Senior Catering Operations Manager

2 months ago

Boston, Massachusetts, United States Genesis Aspire Partners Full time
Job Summary

Genesis Aspire Partners is seeking a highly skilled and experienced Senior Catering Manager to oversee all aspects of catering operations. The ideal candidate will have a proven track record of driving sales and business growth in the catering industry.

Key Responsibilities
  • Catering Sales Strategy Development: Develop and implement catering sales strategies to meet revenue goals and drive business growth.
  • Catering Operations Management: Manage all aspects of catering operations, including staffing, scheduling, and training, to ensure high-quality service and exceptional customer experiences.
  • Client Relationship Management: Collaborate with clients to plan and execute events, ensuring their expectations are exceeded and building strong relationships with key stakeholders.
  • Menu Planning and Pricing: Oversee menu planning, pricing, and food presentation to meet client needs and budget requirements, ensuring compliance with health and safety regulations and food quality standards.
  • Financial Management: Monitor and control catering expenses and budgets, preparing reports on catering activities, sales, and financial performance.
  • Team Leadership: Lead and motivate a team of catering staff to deliver exceptional service, resolving customer concerns and ensuring high levels of satisfaction.
  • Supplier and Vendor Management: Establish and maintain relationships with suppliers and vendors, negotiating contracts and managing vendor relationships to ensure optimal pricing and service.
  • Industry Trends and Feedback: Analyze catering trends and customer feedback to drive continuous improvement, staying up-to-date with industry best practices and emerging trends.
Required Qualifications
  • Education: Bachelor's degree in Hospitality Management, Business Administration, or related field.
  • Experience: Proven experience in catering operations, including menu planning and event coordination, with a strong understanding of financial management and budgeting.
  • Skills: Excellent communication and interpersonal abilities, with the ability to thrive in a fast-paced, high-pressure environment.
  • Certifications: Certification in food safety and sanitation (e.g., ServSafe) is a plus.