Nursing Operations Support Representative

2 weeks ago


Peoria Illinois, United States OSF HealthCare Full time
Job Summary

We are seeking a skilled Nursing Operations Support Representative to join our team at OSF HealthCare. In this role, you will serve as a resource for patients, visitors, and family members, providing guidance and support on various aspects of our facilities and services.

Key Responsibilities
  • Provide assistance and information to patients, visitors, and family members on general questions, way-finding needs, and other inquiries.
  • Coordinate and assist with patient transport needs, provide local area direction, and advise on area accommodations or amenities.
  • Utilize various software to provide assistance and complete assigned tasks.
Requirements
  • High School Diploma or GED
  • 6 months' experience in office, hospital, administrative duties, customer service, and computer knowledge
  • Excellent interpersonal and communication skills
  • Solid computer skills, including proficiency with Microsoft software
  • Demonstrated ability to reason, interpret, and evaluate each situation to provide assistance and resolve issues
  • Able to multi-task in a fast-paced environment
What We Offer

OSF HealthCare is an Equal Opportunity Employer, committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits packages to our employees.



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