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Front End Team Lead

2 months ago


Natick, Massachusetts, United States Total Wine & More Full time

Total Wine & More is seeking a highly skilled and experienced professional to fill the role of Front End Supervisor.

Key Responsibilities:

  • Provide exceptional customer service by greeting and establishing a relationship with customers while informing them of our products and services.
  • Create a sales-focused environment through the development of team members, fostering a culture of excellence and driving sales growth.
  • Oversee daily store operations, including opening and closing the store, managing cashiers, merchandising, and sales floor activities.
  • Train and lead team members to ensure they have the skills and knowledge needed to provide outstanding customer service and drive sales.
  • Participate in wine, spirits, and beer training to stay up-to-date on products and services.
  • Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

About Us:

Total Wine & More is a leading wine and spirits retailer dedicated to providing an exceptional customer experience. We offer a wide selection of products and a knowledgeable staff to help customers make informed purchasing decisions.