Visual Merchandising Team Lead

4 weeks ago


Natick, Massachusetts, United States Crate and Barrel Full time
About the Role

We're seeking a highly skilled Visual Merchandising Team Lead to join our team at Crate and Barrel. As a key member of our visual team, you will play a crucial role in creating striking merchandise displays that inspire our customers.

Key Responsibilities
  • Lead designated functional teams and manage associate workload in partnership with the Assistant Store Leader.
  • Coach associates on exceptional performance and maintain a strong visible presence in the department/work area.
  • Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies, and procedures.
  • Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates.
  • Focus on promoting and driving sales, maintaining an awareness of current product in store and not in store.
  • Review KPI results, working with Assistant Store Leader to identify opportunities and corrective actions.
  • Communicate regularly with the applicable functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback, and associate performance.
  • Ensure all customers are provided gracious, quick, and efficient service through setting expectations and modeling behaviors.
Requirements
  • Strong communication and interpersonal skills.
  • High school diploma/GED or equivalent.
  • 1+ years customer service or retail experience.
  • Open availability to work flexible hours on weekdays, evenings, and weekends.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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