Bench General Manager

2 weeks ago


Sausalito, California, United States Equator Coffees Full time
About Equator Coffees

Equator Coffees is a leading specialty coffee roaster and coffee farm owner with a strong commitment to sustainable and fair trade coffee practices. Our company has been a pioneer in the industry, spearheading innovative sourcing and roasting practices, and forging progressive partnerships with top chefs, specialty grocers, and tech campuses.

Job Summary

The Bench Manager position is a unique opportunity to develop leadership skills and gain hands-on experience in managing a coffee shop. As a Bench Manager, you will work closely with the District Manager, shadowing existing store managers, and immersing yourself in the key responsibilities that define our brand's commitment to excellence.

Key Responsibilities
  • Hiring and Training: Conscientious hiring, training, and employee development, under the guidance of seasoned managers.
  • Team Management: Fostering a positive environment and effective communication within the team.
  • Scheduling and Payroll: Creating schedules that harmonize with business and employee needs, and accurately managing payroll.
  • Customer Service: Promptly addressing customer concerns and ensuring exceptional customer experience.
  • Financial Performance: Working closely with the District Manager to drive sales, monitor Key Performance Indicators, and identify areas for improvement.
Requirements and Qualifications
  • Management Experience: Management experience in specialty coffee, retail, hospitality, and/or customer service is required.
  • Leadership Skills: Strong leadership skills with professional maturity, and the ability to understand and execute on an organization's goals and objectives.
  • Communication Skills: Excellent interpersonal and communication skills, both oral and written.
  • Education: Minimum High School or GED.
Benefits
  • Competitive Hourly Wage: Available to all employees.
  • Commuter Benefits: Pre-tax parking and transit.
  • Employee Assistance Program: Physical and mental health, financial, and legal coaching available at no cost to the employee.
  • Free Mental Health App Subscription: Available to all employees.
  • Employee Discount: Employee discount on merchandise, coffee gear, and at Equator cafes.
  • Continuing Coffee Education: Classes available to all employees.
  • Free Coffee: Available to all employees.
  • Paid Time Off: Paid Time Off for voting on Election Day.
Additional Benefits
  • Healthcare Benefits: Available after 60 days as an employee at Equator.
  • Holiday Pay: Eight Equator-observed holidays per year, including Martin Luther King Jr. Day and Juneteenth.
  • Paid Time Off: Paid Time Off with tenured increases for full-time employees.
  • 1 Paid Volunteer Day: Available to all employees.
  • 401K: Available after six months as an employee at Equator.


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