Quality Assurance Specialist

4 days ago


Mount Prospect, Illinois, United States Michael Page Full time
About Our Company

Michael Page is a leading recruitment agency that connects talented professionals with top companies. We're proud to partner with a global packaging leader that values quality above all else. This exciting opportunity is a key part of their growth strategy, and we're looking for a skilled Quality Assurance Specialist to join their team.

Job Summary

We're seeking a highly motivated Quality Assurance Specialist to lead our quality control efforts. As a key member of our team, you'll be responsible for establishing and monitoring key performance indicators (KPIs) to measure and improve product/service quality and operational efficiency. You'll analyze data and trends to identify areas for improvement and recommend corrective actions. Your expertise will help us maintain SPC (statistical process control) as a working tool in the plant and ensure compliance with federal and local regulations.

Key Responsibilities
  • Establish and monitor KPIs to measure and improve product/service quality and operational efficiency.
  • Analyze data and trends to identify areas for improvement and recommend corrective actions.
  • Prepare and present quality control reports and metrics to senior management.
  • Manage the daily activity of quality staff, including lead persons, auditors, label personnel, and clerical positions.
  • Maintain SPC as a working tool in the plant.
  • Identify, measure, and maintain key customer satisfaction measurements (OTIF, DI, Response time).
  • Ensure compliance with federal and local regulations, including UN, DOT, EPA, and FDA.
  • Assist the plant manager with quality investigation or quality reporting.
  • Develop and implement the ISO conforming quality and documentation system.

Requirements
  • 3-10 years of quality experience.
  • Strong background in packaging or a similar field.
  • BRC packaging and packaging material implementation experience is a plus.
  • Background in measuring process using SPC.
  • Lead auditor certification in the BRC standards or strong audit experience.
  • Experience in cost reduction, production efficiency improvements, and continuous improvement activities.
  • Responsible for ensuring the compliance of Food Product Safety and meeting the expectations of our customers.

What We Offer
  • Salary up to $95k depending on experience and interviews.
  • 4 weeks of PTO.
  • 5% bonus based on company/plant performance.
  • 401k.
  • BCBS.


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