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Quality Assurance Specialist

1 month ago


Mount Prospect, Illinois, United States Michael Page Full time
Corporate Quality Manager Job Description

Our client is a leading provider of innovative packaging solutions, and we are seeking a highly skilled Corporate Quality Manager to join their team. As a key member of the organization, you will be responsible for ensuring the highest standards of quality and compliance across all operations.

Key Responsibilities:
  • Establish and monitor key performance indicators (KPIs) to measure and improve product/service quality and operational efficiency.
  • Analyze data and trends to identify areas for improvement and recommend corrective actions.
  • Prepare and present quality control reports and metrics to senior management.
  • Manage the daily activity of quality staff, including lead persons, auditors, label personnel, and clerical positions.
  • Maintain SPC (statistical process control) as a working tool in the plant.
  • Identify, measure, and maintain key customer satisfaction measurements (OTIF, DI, Response time).
  • Ensure compliance with federal and local regulations, including UN, DOT, EPA, and FDA.
  • Assist the plant manager with quality investigation and reporting.
  • Develop and implement the ISO conforming quality and documentation system.
Requirements:
  • 3-10 years of quality experience.
  • Strong background in packaging or a similar field.
  • BRC packaging and packaging material implementation experience is a plus.
  • Background in measuring process using SPC.
  • Lead auditor certification in the BRC standards or strong audit experience.
  • Experience in cost reduction, production efficiency improvements, and continuous improvement activities.
What We Offer:
  • Salary up to $95k depending on experience and interviews.
  • 4 weeks of PTO.
  • 5% bonus based on company/plant performance.
  • 401k.
  • BCBS.