Quality Assurance Specialist
4 days ago
Our client prioritizes quality, offering unparalleled packaging performance and innovative solutions to their customers. They provide tailored services, including recycled content integration, reconditioning, and professional disposal. With over 150 locations worldwide, they offer extensive resources without the burden of excessive bureaucracy.
About Our ClientAs they continue to expand, this role has the potential to evolve into a Corporate Quality Manager position in line with the company's growth.
Job DescriptionKey Responsibilities- Establish and monitor key performance indicators (KPIs) to measure and improve product/service quality and operational efficiency.
- Analyze data and trends to identify areas for improvement and recommend corrective actions.
- Prepare and present quality control reports and metrics to senior management.
- Manage the daily activity of quality staff, including lead persons, auditors, label personnel, and clerical positions.
- Maintain SPC (statistical process control) as a working tool in the plant.
- Identify, measure, and maintain key customer satisfaction measurements (OTIF, DI, Response time).
- Ensure compliance with federal and local regulations, including UN, DOT, EPA, and FDA.
- Assist the plant manager with quality investigation and reporting.
- Develop and implement the ISO conforming quality and documentation system.
- 3-10 years of quality experience.
- Strong background in packaging or a similar field.
- BRC packaging and packaging material implementation experience is a plus.
- Background in measuring process using SPC.
- Lead auditor certification in the BRC standards or strong audit experience.
- Experience in cost reduction, production efficiency improvements, and continuous improvement activities.
- Salary up to $95k depending on experience and interviews.
- 4 weeks of PTO.
- 5% bonus based on company/plant performance.
- 401k.
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