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Shift Manager
1 month ago
At Checkers & Rally's, we strive to make a positive impact on people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team, you will play a crucial role in assisting the General Manager in managing successful shifts, achieving sales and profits goals, executing procedures, and providing exceptional Guest and Team service.
Key Responsibilities- Drive sales and profits by promoting Guest satisfaction and managing restaurant operations
- Escalate concerns or recommendations with the restaurant, employees, or Guests to the General Manager
- Ensure policy and procedures are being followed on shifts
- Train Team Members on Company operations, policies, and procedures, and Guest service
- Identify and respond to complaints and policy and procedures violations
- Contribute to maintaining a safe, clean, and fun environment for employees and Guests
- 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Ability to work flexible schedules and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
- Operations Excellence: Our team expects and delivers nothing but the best
- Training and Development: We bring out the best by ensuring everyone gets well-trained
- Personal and Career Growth: You can do more, get more, and be more at Checkers & Rally's
- Benefits and Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and opportunities for advancement
- Compensation: Work today and get paid tomorrow