Front Desk Associate
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Member Service Representative at the YMCA Of Greater Hartford. As a key member of our staff, you will be responsible for delivering exceptional service to our members, potential members, and guests.
Key Responsibilities:
- Membership Sales and Support: Assist with membership sales, handle phone calls, and provide membership information to members and guests.
- Front Desk Operations: Regulate lobby traffic, manage membership and program sales, and maintain a clean and organized workspace.
- Communication and Teamwork: Be knowledgeable about YMCA policies and procedures, effectively communicate with members and staff, and work collaboratively as a team player.
- Emergency Response: Be prepared to respond to emergencies, assemble emergency equipment, and assist in the care of victims.
- Administrative Tasks: Perform cash handling, balance daily transactions, and maintain accurate records.
- Professional Development: Attend staff meetings and participate in ongoing training and development opportunities.
Requirements:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Knowledge of YMCA policies and procedures
- Ability to work effectively as a team player
- High school diploma or equivalent required
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