Front Desk Representative

8 hours ago


Hartford, Connecticut, United States TPG Hotels & Resorts Full time
Front Desk Agent Job Description

The Front Desk Agent is the first point of contact for guests and clients entering our establishment. They are responsible for providing exceptional customer service, managing administrative tasks, and ensuring a seamless and welcoming experience for all.

Key Responsibilities:
  • Provide warm and professional greetings to guests and clients
  • Manage reservations, check-ins, and check-outs efficiently
  • Handle guest inquiries and concerns in a timely and courteous manner
  • Process payments and handle cash handling duties
  • Maintain a clean and organized front desk area

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with cash handling
  • Ability to multitask and prioritize tasks

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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