Customer Service Liaison
4 weeks ago
At PMG INC, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities:
- Interact with customers to provide information and respond to inquiries about products and services.
- Handle and resolve customer complaints in a professional and timely manner.
- Assist customers with account setup and maintenance, including ordering services and resolving billing issues.
- Provide technical support and guidance to customers on how to use equipment and navigate our website.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction.
Requirements:
- High school diploma or equivalent.
- Basic computer knowledge and proficiency in Windows.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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