Product Owner for Health and Welfare Client Experience

7 days ago


Westlake, Ohio, United States Fidelity TalentSource LLC Full time
Company Overview
Fidelity Investments is a privately held company that aims to strengthen the financial well-being of its clients. We provide various services, including investment and planning solutions for individuals and institutions.

Salary
The estimated annual salary for this role is between $120,000 and $180,000, depending on experience and qualifications.

Job Description
In this role, you will be responsible for owning and delivering the Health and Welfare client experience within our multi-product digital platform. You will collaborate with key partners across different product lines to establish and drive a vision for the H&W experience. Your work will focus on improving client experience and increasing self-service capabilities through process automation.

Required Skills and Qualifications
To succeed in this role, you will need:
- A bachelor's degree; a master's degree or equivalent experience is preferred
- Agile leadership experience and 7+ years of product ownership, delivery, and management
- Experience establishing and driving a product strategy
- Familiarity with health care, benefits administration, and benefits outsourcing services is a plus
- Ability to work in a fast-paced, ever-evolving organization

Benefits
We offer a range of benefits to support your career growth and well-being, including flexible work arrangements, training opportunities, and a hybrid working model that balances onsite and offsite work experiences.

Others
Fidelity is an equal opportunity employer committed to building an inclusive culture that values diversity and promotes belonging. We will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.

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