Rental Car Customer Service Associate

2 months ago


Arvada, Colorado, United States Avis Budget Group Full time
About the Role

This is an exciting opportunity to join Avis Budget Group as a Customer Service Representative - Airport Operations. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in a fast-paced airport environment.

Key Responsibilities
  • Assist customers with rental and return processes, including checking cars, processing rentals, and providing information on our loyalty program.
  • Work outdoors in a combination role, interacting with customers at various points in the rental or return process.
  • Process transactions, enter information into handheld devices, and provide excellent customer service.
  • Collaborate with colleagues to ensure seamless customer experiences.
Requirements
  • High School Diploma or equivalent required.
  • Valid Driver's License required.
  • Basic computer skills, including typing and data entry.
  • Effective verbal communication skills and ability to work in a team environment.
  • Willingness to work outdoors and adapt to changing situations.
  • Flexibility to work all shifts, including evenings and weekends.
Perks and Benefits
  • Competitive hourly wage.
  • On-the-job training and opportunities for career growth.
  • Paid time off and medical, dental, and other insurance benefits.
  • Flexible spending account for public transportation or parking expenses.
  • Retirement benefits (401k) and employee discounts on car rentals and purchases.
About Avis Budget Group

Avis Budget Group is a leading provider of mobility solutions, with a team of 25,000 driven individuals working together to move the future of transportation forward. Our culture is performance-driven, with a focus on leadership, training, tools, and rewards. We are committed to making a positive difference in the lives of our colleagues, customers, and communities.

We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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