Customer Experience Specialist

4 days ago


Charlottesville, Virginia, United States Malloy Ford Charlottesville Full time

We are looking for a highly motivated Customer Experience Specialist to join our service team at Malloy Ford Charlottesville.

Estimated Salary: $50,000 - $60,000 per year.

Key Responsibilities:

Main Duties:

  • Provide exceptional customer service and resolve any issues promptly.
  • Work closely with the service team to ensure seamless execution of service orders.
  • Develop and maintain relationships with customers to drive loyalty and retention.
  • Conduct regular reviews to ensure high levels of customer satisfaction.

Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills
  • Valid driver's license and clean driving record


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