Customer Experience Specialist
4 days ago
We are looking for a highly motivated Customer Experience Specialist to join our service team at Malloy Ford Charlottesville.
Estimated Salary: $50,000 - $60,000 per year.
Key Responsibilities:Main Duties:
- Provide exceptional customer service and resolve any issues promptly.
- Work closely with the service team to ensure seamless execution of service orders.
- Develop and maintain relationships with customers to drive loyalty and retention.
- Conduct regular reviews to ensure high levels of customer satisfaction.
Qualifications:
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong problem-solving and analytical skills
- Valid driver's license and clean driving record
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