Customer Experience Specialist

6 days ago


Charlottesville, Virginia, United States Chick-fil-A Pantops FSU Full time
Job Overview

At Chick-fil-A Pantops FSU, we are seeking highly motivated and enthusiastic individuals to join our team as Customer Service Representatives. This role is a great opportunity for those who enjoy working in a fast-paced environment and providing exceptional customer service.


Key Responsibilities:

Customer Service: Greet and engage customers with a positive demeanor, taking their orders accurately and efficiently. Ensure a high level of customer satisfaction through friendly interactions.


Food Preparation: Assist in the preparation of food items, following Chick-fil-A's recipe and safety standards to ensure the quality and freshness of each product.


Team Collaboration: Work effectively with team members to maintain an organized and efficient service operation. Assist coworkers and foster a team-oriented environment.


Cleanliness and Safety: Maintain cleanliness and order in front of house and back of house areas, adhering to health and safety protocols. Regularly sanitize surfaces and equipment.


Cash Handling: Process customer transactions accurately and efficiently using the cash register. Handle money responsibly and provide change as needed.


Communication: Communicate effectively with team members and management to ensure smooth operations and address any concerns promptly.


Adaptability: Be flexible and willing to take on additional responsibilities as needed in different areas of the restaurant.


Requirements:

To be considered for this role, applicants must be at least 15 years of age and possess strong communication and interpersonal skills. Previous experience in food service or customer service is a plus but not required.


Benefits:

As a member of our team, you can expect competitive pay, flexible scheduling, and opportunities for growth and development. Plus, you'll enjoy employee discounts on food and a fun, dynamic work environment.


We're excited to hear from you Please submit your application through our website or visit us in-store to pick up an application.



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