Member Experience Specialist

7 days ago


Charlottesville, Virginia, United States Sam's Club Full time

Sam's Club is seeking a talented and enthusiastic Member Experience Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to our members, ensuring they have a positive and engaging shopping experience.

You will be the first point of contact for many of our members, and as such, it is essential that you possess excellent communication skills, a warm and welcoming attitude, and a strong commitment to customer satisfaction.

As a key member of our front-end staff, you will operate a cash register, process transactions, and maintain a clean and organized checkout area. You will also be required to handle customer inquiries, resolve issues, and provide assistance with self-checkout, all while maintaining a professional and courteous demeanor.

We offer a competitive salary of $42,000 - $58,000 per year, depending on experience, as well as opportunities for advancement and professional growth. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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