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Customer Service Representative

1 month ago

Princeton, New Jersey, United States Heartland Bank and Trust Company Full time

Job Summary:

The Retail Teller is a key member of the retail banking team, responsible for providing exceptional customer service and ensuring efficient and accurate processing of customer transactions.

Key Responsibilities:

  • Facilitate an excellent customer experience by engaging customers in a friendly and professional manner.
  • Build and foster customer relationships by identifying their needs and offering appropriate solutions.
  • Knowledge of and ability to provide products and services available through the retail banking branch.
  • Complete transactions accurately and efficiently, including cash handling.
  • Comply with all policies and procedures to minimize the risk of fraud.

Requirements:

  • High School Diploma or GED preferred or equivalent combination of education and experience.
  • Participate in various retail and bank projects as necessary.

About Us:

Heartland Bank and Trust Company is a leading financial institution with over 70 locations throughout Illinois and Eastern Iowa. We are committed to preserving strong ties to our communities, customers, employees, and shareholders.

What We Offer:

At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.

Physical Demands:

Regularly: Standing, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth

Frequently: Sitting, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions

Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Equal Opportunities and Accommodations Statement:

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.

Salary Disclaimer:

The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.