Customer Service Representative

1 week ago


North Olmsted, Ohio, United States FastSigns Full time
Customer Service Representative

As a Customer Service Representative at FASTSIGNS, you will be the primary point of contact for current and prospective customers. Your role will involve working with customers through various channels, including email, phone, in-person, and at their place of business. Your goal will be to build long-lasting relationships by turning prospects into customers and then into loyal clients.

About FASTSIGNS

FASTSIGNS is the leading franchise in the sign industry, with over 700 locations worldwide. We pride ourselves on providing exceptional customer service and continuously survey our customers to ensure we meet their needs. Our extensive training programs, both online and in-person, will help you grow your personal and business skills.

Responsibilities
  • Prepare estimates and implement work orders
  • Ensure timely delivery of finished orders
  • Participate in daily team meetings and execute business and marketing plans
  • Build relationships with customers and turn prospects into clients
Requirements
  • Outgoing and responsive
  • Eager to learn and build relationships
  • Great listening skills, documentation, and organization
Compensation

$16.00 - $20.00 per hour

About the Opportunity

At FASTSIGNS, every day is unique and presents exciting opportunities for growth and development. We have a large network of independently owned locations, offering competitive pay and ongoing training opportunities. If you're ready to plan for your future and make your statement, explore the positions offered by FASTSIGNS centers.



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