Sales Representative

1 week ago


Tyler, Texas, United States Motiiv Auto Group Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Associate to join our team at Motiiv Auto Group. As a Sales Associate, you will be responsible for selling vehicles that meet our gross profit, volume, and customer satisfaction standards.

Key Responsibilities
  • Customer Interaction: Determine each customer's vehicle needs by asking pertinent questions and carefully listening to their requirements.
  • Vehicle Demonstrations: Demonstrate vehicles, including test drives, to ensure customers are fully satisfied with their purchase.
  • Customer Service: Properly introduce new customers to our Service facilities and to the appropriate Service personnel, ensuring a seamless experience.
  • Vehicle Delivery: Deliver vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and maintenance schedule.
  • Customer Follow-up: Maintain an owner follow-up system that encourages repeat and referral business, contributing to customer satisfaction.
  • Product Knowledge: Keep informed of new products, features, accessories, and their benefits to customers.
  • Performance Review: Review monthly objectives, weekly activities, and daily planned activities with the Sales Manager.
  • Industry Knowledge: Understand the terminology of the automobile business, be informed on technological changes in products, and be able to communicate effectively to customers.
  • Reporting: Report any vehicle lot damage or any problem with a vehicle to the Sales Manager immediately.
  • Compliance: Know and understand federal, state, and local laws that govern retail auto sales.
  • Training: Complete all training as directed by the supervisor.
  • Policies and Procedures: Follow policies and procedures as set forth in the Employee Handbook.
Requirements
  • Educational: High school diploma or the equivalent.
  • Experience: None required.
  • Special Skills: Excellent oral and written communication skills, ability to sell a minimum quota according to facility standards, and proficiency in personal computer applications, including word processing and spreadsheet software.
  • Licenses and Certifications: Current valid driver's license and state sales license.

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