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Clinical Operations Manager

2 months ago


Humble, Texas, United States Memorial Hermann Health System Full time
Job Summary

This position is responsible for overseeing the daily operations of a patient care department, ensuring the delivery of quality care to patients, and collaborating with the interdisciplinary team in the delivery of patient care.

Key Responsibilities
  • Manage the daily operations of a patient care department, including forecasting and ensuring adequate staffing, taking departmental calls, planning for continuity of care, serving in charge nurse role, and providing direct patient care as needed.
  • Collaborate with physicians, management team members, business partners, and customers to address strategic initiatives and organizational goals.
  • Participate in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.
  • Ensure adequate scheduling and staffing, recruit, retain, and develop staff, provide performance feedback, address issues as necessary, and provide input into staff performance reviews in a timely effective manner.
  • Adhere to all regulatory and Texas Board of Nursing standards.
  • Ensure safe care to patients, staffs, and visitors; adhere to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity, and quality of service.
  • Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; support department-based goals which contribute to the success of the organization; may serve as preceptor, mentor, and resource to less experienced staff.
Requirements
  • Bachelor of Science in Nursing degree from an accredited school of professional nursing required or documented degree plan and timeframe to complete Bachelor of Science in Nursing (BSN).
  • Current State of Texas license or temporary/compact license to practice professional nursing.
  • Certified in Basic Life Support.
  • Professional certification in clinical area or management preferred.
  • Additional certifications may be required based on discipline and/or nursing unit requirements.
  • Three (3) or more years experience in clinical area of practice; and minimum of one (1) year experience in a supervisory or management role.
Working at Memorial Hermann Health System

We advance health through innovation, accountability, empowerment, collaboration, compassion, and results. Our employees are inspired to create moments that exceed expectations, while prioritizing safety, personalization, and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.