Retail Sales Associate

2 days ago


Mesquite, Texas, United States Joann Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to a positive and engaging store environment.

Key Responsibilities

  • Customer Service
    • Provide personalized service to customers, answering questions and offering product recommendations to meet their needs.
    • Use advanced product knowledge to drive sales and increase customer satisfaction.
    • Engage with customers through friendly conversation and proactive interactions.
  • Sales and Merchandising
    • Process customer transactions accurately and efficiently at the cutting counter and cash register.
    • Stock shelves and maintain a high level of productivity and attention to detail.
    • Participate in visual merchandising and store displays to create an engaging and inviting store environment.
  • Team Collaboration
    • Assist other team members with tasks and projects to ensure seamless store operations.
    • Work collaboratively with store management and other team members to achieve sales goals and improve customer satisfaction.

Requirements

  • Education and Experience
    • No minimum education requirement, but a high school diploma or equivalent is preferred.
    • No prior experience required, but 1-3 years of experience in a customer-centric environment is preferred.
  • Physical Demands
    • Stand for long periods, walk around the store, and engage in frequent bending and reaching.
    • Lift up to 49 pounds and group lift up to 97 pounds.
  • Availability
    • Part-time status requires flexibility to work a variety of shifts, including days, evenings, weekends, and holidays.

What We Offer

  • Competitive hourly rate
  • Opportunities for career growth and advancement
  • Team member discounts
  • Tuition reimbursement
  • Medical, dental, and vision benefits


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