Service Center Support Representative

1 week ago


Pocono Summit, Pennsylvania, United States FedEx Full time

Job Summary

We are seeking a highly skilled and detail-oriented Service Center Support Representative to join our team at FedEx. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.

Key Responsibilities

  • Perform administrative and clerical tasks, including data entry, filing, and answering phones
  • Provide accurate and timely information to customers via phone, email, and fax
  • Enter freight shipment information into our computer system
  • Assist customers with their inquiries and resolve issues in a professional and courteous manner

Requirements

To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a team player with a strong commitment to customer satisfaction, we encourage you to apply for this exciting opportunity.

About FedEx

FedEx is a leading logistics and transportation company dedicated to delivering exceptional service to our customers. We offer a dynamic and supportive work environment, with opportunities for growth and development.



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