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Principal Site Reliability Engineer
1 month ago
CARE is a consumer tech company with a mission to solve a universal challenge: finding great care for the ones we love. We're a team of entrepreneurs, self-starters, and big thinkers united behind a common cause. Our culture and products reflect our values of empathy, innovation, and collaboration.
Work EnvironmentCARE offers a hybrid work environment, with in-office days on Monday, Wednesday, and Friday. Our locations include Salt Lake City, Austin, and Dallas.
Job SummaryWe're seeking a Principal Site Reliability Engineer to join our team. As a key member of our engineering team, you will be responsible for ensuring the reliability, scalability, and performance of our critical systems. You'll lead incident response, manage releases, improve observability, and collaborate across development and operations teams to drive continuous improvements.
Key Responsibilities- Coordinate releases for applications, ensuring efficient deployment and smooth rollbacks.
- Lead incident management, facilitate root cause analysis, and continuously update response processes.
- Implement proactive monitoring, create dashboards, and set up real-time alerts for critical services.
- Ensure system stability during critical post-release periods, monitoring performance and preventing incidents.
- Work closely with developers and QA teams to ensure performance benchmarks and observability goals are met.
- Define and measure service levels for key workflows and APIs, ensuring alignment with business expectations.
- Continuously assess and improve observability practices across teams, driving data-driven insights.
- 6+ years of experience in SRE or DevOps roles with a focus on monoliths and distributed microservices in cloud environments (AWS, GCP).
- Proficiency in CI/CD tools (Jenkins, Terraform, Ansible).
- Strong experience with Kubernetes, Docker, and JVM-based monoliths.
- Expertise in monitoring tools (SignalFX, Splunk, Amplitude) and production incident management.
- Scripting skills (Python, Bash, or Groovy).
- Strong understanding of cloud-based systems and containerization.
- Excellent communication skills and a collaborative approach to working cross-functionally.
- Experience optimizing large-scale, customer-facing platforms in fast-paced environments.
CARE offers a competitive salary range of $180,000 to $200,000, as well as a variety of benefits, including health insurance coverage, life and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).
CARE is an equal opportunity employer and recognizes the power of a diverse and inclusive workforce. We encourage applications from individuals with varied experiences, perspectives, and backgrounds.
