Fitness Club Manager

6 days ago


Hollywood, Florida, United States Grand Fitness Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our fitness club team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our gym, ensuring an exceptional member experience, and driving business growth.

Key Responsibilities
  • Create a welcoming atmosphere for members, prospective members, and guests, and ensure staff provide superior customer service.
  • Manage day-to-day club operations, including staff supervision, training, and development.
  • Provide leadership and guidance to the team to set and achieve club goals.
  • Recruit, onboard, and train high-performing employees.
  • Delegate responsibilities to club staff and enforce all Planet Fitness policies and procedures.
  • Track club and employee statistics and reports.
  • Administer and process employee payroll.
  • Coach and counsel team members through disciplinary processes.
  • Execute retail transactions and drive sales goals.
Requirements
  • 1+ years of customer service experience.
  • 2-3 years of experience supervising and leading a team.
  • Must be 18 years of age.
  • Associate or bachelor's degree preferred.
  • Willingness to become CPR/AED certified.
  • Strong customer service, problem resolution, and communication skills.
  • Basic computer proficiency (Microsoft Suite).
  • Ability to lift up to 50 pounds and walk/stand for prolonged periods.
What We Offer
  • Competitive pay and bonus potential.
  • Medical, dental, and vision insurance.
  • Vacation, holiday, and sick time pay.
  • Employee perks and discount program.
  • Free Black Card membership.
  • 401(K) plan.

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