Hotel Night Audit Supervisor
2 days ago
Experience a world of possibility with Aimbridge Hospitality, the global leader in third-party hotel management. Our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries.
About UsWe are passionate about serving our guests and driving exceptional results, thriving in a culture where everyone is inspired to be the best. Join us as a Hotel Night Audit Supervisor, and you'll be part of a team that's dedicated to delivering unforgettable experiences.
Job SummaryThe Hotel Night Audit Supervisor is responsible for assisting the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.
Key Responsibilities- Respond to all guest requests, problems, complaints, and/or accidents presented at the Front Desk or through Reservations in an attentive, courteous, and efficient manner.
- Ensure compliance to brand and company training using the steps to effective training according to Aimbridge Hospitality standards.
- Analyze rate efficiency, monitor credit reports, and maintain close observation of daily house count.
- Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
- Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies, and assist in his/her placement.
The ideal candidate will have at least 3 years of progressive experience in a hotel or a related field and be proficient in Windows operating systems, Company-approved spreadsheets, and word processing. They must also be able to assimilate complex information, data, etc., and work with and understand financial information and data and basic arithmetic functions.
What We Offer- A competitive salary of $60,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, employee assistance program, and 401(k) retirement plan.
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