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Sales Floor Representative

2 months ago

Raleigh, North Carolina, United States CVS Corporation Full time

Position Title: Retail Store Associate

Job ID: BR

Category: Cashier

Job Overview

As a vital member of the CVS Health family, Retail Store Associates contribute significantly to the overall customer experience. At CVS Health, we are dedicated to enhancing the health care journey for individuals, businesses, and communities. Your skills and dedication can help us make a positive difference in the lives of our customers.

The Retail Store Associate role offers a chance to thrive in a dynamic retail environment, focusing on customer satisfaction while working both independently and collaboratively within a team.

Key Responsibilities:

  • Deliver exceptional customer service by anticipating needs, showing empathy, and effectively resolving any service challenges.
  • Greet customers warmly, maintain eye contact, and assist them in finding products as necessary.
  • Accurately handle transactions, including cash, checks, and credit cards, adhering to company protocols.
  • Maintain the sales floor by restocking merchandise, managing vendor check-ins, updating pricing, and executing inventory tasks as directed.
  • Support store opening and closing procedures as required.
  • Assist all departments, including photo and beauty, ensuring they are well-stocked and operational.
  • Collaborate with pharmacy staff when needed, including taking on shifts in the pharmacy for professional growth.

Advocate for new CVS services and loyalty initiatives that align with our mission of supporting individuals on their health journeys.

Qualifications:

Required:

  • Must be at least 16 years old.

Physical Requirements:

  • Ability to remain standing for extended periods.
  • Occasional lifting of up to 35 lbs, frequent lifting of up to 10 lbs, and minimal force for regular tasks.
  • Close visual acuity for tasks such as reading and inspecting small details.

Preferred:

  • Previous experience in retail or customer service.

Education:

  • High School diploma or equivalent.

Company Overview:

At CVS Health, we are united by a clear purpose: to bring our heart to every moment of health care. This commitment drives us to provide personalized, human-centric health services in a rapidly evolving landscape. Our brand, centered around compassion, emphasizes that the manner in which we deliver our services is as crucial as the services themselves.

We encourage a culture of diversity, inclusion, and belonging, empowering all employees to play a pivotal role in transforming our workplace and enhancing our capacity to innovate and provide solutions that make health care more accessible and affordable.

CVS Health is an equal opportunity employer, committed to diversity and inclusion in the workplace.