Experienced Service Advisor

1 week ago


North Little Rock, Arkansas, United States Keffer Volkswagen Full time
Job Summary

We are seeking a skilled Service Advisor to join our team at Keffer Volkswagen in Huntersville, North Carolina. As a key member of our service department, you will play a vital role in delivering exceptional customer service and ensuring customer satisfaction.

Key Responsibilities
  • Provide accurate service recommendations and estimates to customers
  • Coordinate and schedule service appointments, ensuring seamless communication with the service team
  • Interact with customers to understand their service needs and preferences
  • Maintain open communication with customers regarding the progress of their vehicle
  • Ensure customer satisfaction by addressing any concerns or issues
Requirements
  • Prior experience as a Service Advisor in the automotive industry
  • Strong communication and interpersonal skills
  • Ability to effectively listen to customer needs and provide appropriate recommendations
  • Detail-oriented and organized
  • Knowledge of automotive service and repair processes
Benefits
  • Competitive compensation package
  • Healthcare benefits package
  • Retirement savings plan
  • Paid time off and vacation days
  • Opportunity for career growth and advancement
About Us

Keffer Volkswagen is a leading automotive dealership in Huntersville, North Carolina, dedicated to providing exceptional customer service and offering a wide range of Volkswagen vehicles and services. Our team is passionate about cars and committed to delivering a professional and enjoyable experience to every customer who walks through our doors.


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