Service Desk Agent

2 days ago


Phoenix, Arizona, United States Quick Response Floor Coatings Llc Full time
About the Job:
We are seeking a highly motivated and customer-focused Service Desk Agent to join our team at Quick Response Floor Coatings Llc. As a Service Desk Agent, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely manner.

Salary: $55,000 - $70,000 per year, depending on experience.

Key Responsibilities:
• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Collaborate with other departments to improve processes and increase efficiency.
• Develop and maintain positive relationships with clients through regular communication and follow-up.
• Participate in training and development programs to enhance your skills and knowledge.

Requirements:
• 1-2 years of experience in customer service or a related field.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• High school diploma or equivalent required.

What We Offer:
• A competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A collaborative and supportive work environment.

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