Department Lead

4 days ago


Oxford, Ohio, United States Lowe's Full time

Job Summary

The Sales Floor Department Supervisor at Lowe's is responsible for leading a team of associates to deliver exceptional customer experiences and drive sales growth. This role requires strong leadership skills, product knowledge, and the ability to engage associates and customers across departments.

Main Responsibilities

  • Lead and develop a team of associates to achieve sales and service objectives.
  • Coach and train associates on customer-facing activities, non-customer-facing activities, and store safety procedures.
  • Maintain a safe and clean store environment by conducting regular safety walks and reporting hazards.
  • Support the unique needs of Pro customers and participate in merchandising decisions.
  • Monitor and manage inventory levels, down stocking, and area recovery.
  • Work with leaders to identify best practices and communicate them to the team to inspire engaging, customer-focused behavior and goal attainment.

Key Qualifications

  • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
  • 1 year of experience in customer service.
  • Experience providing direction or supervision to teams (with or without direct report responsibility).
  • Experience supporting or participating in the process of training, mentoring, and developing associates.
  • Ability to obtain sales-related licensure or registration as may be required by law.


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