Clinical Outreach Operations Manager

1 week ago


New York, New York, United States Charlie Health Full time
About Charlie Health

We're a leading provider of mental health services, dedicated to delivering innovative solutions and making a lasting difference in the lives of our clients.

At Charlie Health, we're passionate about connecting individuals with the care they need, when and where they need it most.

The Role

The Growth Strategy Manager will play a vital role in driving growth, optimizing sales processes, and enhancing team performance. This position requires a strong understanding of sales operations, data analysis, and process optimization.

Key Responsibilities
  • Sales Operations Oversight: Oversee and guide the Sales Operations team, providing support to enhance team performance and collaboration with Clinical Outreach leadership.
  • Process Optimization: Collaborate with Clinical Outreach leadership to implement best practices, streamline sales processes, and improve efficiency.
  • Data Analysis and Reporting: Utilize data-driven insights to evaluate sales team performance, identify areas for improvement, and inform business decisions.
  • Sales Forecasting and Planning: Partner with the Growth Strategy and Finance teams to develop accurate admission forecasts and plans.
Qualifications
  • Bachelor's degree in Business, Analytics, Finance, or similar analytical subject area.
  • 5+ years of relevant work experience, including investment banking, private equity, consulting, along with Sales Operations or Strategy & Operations experience.
  • Experience running tests and scaling insights.
  • Successful track record driving results on a team at a rapidly scaling company.
  • Experience with Salesforce is required; experience with SQL and Tableau are a plus.
  • Passion for healthcare services.
Compensation and Benefits

We offer a competitive salary range of $123,000 - $150,000 per year, with a potential bonus bringing the total cash compensation range to $136,000 - $165,000 per year.

Our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) matching, and generous PTO policies.



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