Lead Coffee Specialist

5 days ago


Bozeman, Montana, United States Montana State University Full time
Culinary Services Division Overview

Culinary Services Division (CSD) is a vital part of Montana State University's campus life, providing meals and specialty beverages to over 18,000 customers daily.

Job Summary

We are seeking a skilled and experienced Lead Barista to join our team. As a key member of our culinary team, you will be responsible for leading our barista team, ensuring exceptional customer service, and maintaining high-quality beverage standards.

Key Responsibilities
  • Lead and manage the barista team to achieve exceptional customer service and quality standards.
  • Develop and implement effective training programs to enhance team skills and knowledge.
  • Monitor and maintain high-quality beverage standards, ensuring consistency and excellence in every cup.
  • Collaborate with the culinary team to develop and implement new menu items and promotions.
  • Provide exceptional customer service, responding to customer feedback and concerns in a timely and professional manner.
Requirements

To be successful in this role, you will need:

  • Excellent leadership and communication skills.
  • Experience in a fast-paced food and beverage environment.
  • Knowledge of coffee preparation and presentation.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.

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