Customer Service Expert
6 days ago
**About Us:** Monica Murphy - State Farm Agent is a leading provider of insurance and financial services. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
**Estimated Salary:** $40,000 - $60,000 per year, depending on experience and location.
**Job Overview:** As a Customer Service Representative, you will be responsible for establishing customer relationships and following up with customers as needed. You will use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
**Responsibilities:**
- Establish customer relationships and follow up with customers as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
**Requirements:**
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- People-oriented.
- Detail-oriented.
- Proactive in problem solving.
- Able to learn computer functions.
- Ability to work in a team environment.
- Bilingual - Spanish.
**Benefits:**
- Simple IRA.
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