Customer Service Expert

6 days ago


Huntington Station, New York, United States Monica Murphy - State Farm Agent Full time

**About Us:** Monica Murphy - State Farm Agent is a leading provider of insurance and financial services. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

**Estimated Salary:** $40,000 - $60,000 per year, depending on experience and location.

**Job Overview:** As a Customer Service Representative, you will be responsible for establishing customer relationships and following up with customers as needed. You will use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

**Responsibilities:**

  • Establish customer relationships and follow up with customers as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

**Requirements:**

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented.
  • Detail-oriented.
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.
  • Bilingual - Spanish.

**Benefits:**

  • Simple IRA.


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