Customer Service Associate
3 weeks ago
Career Overview:
As a Customer Service Associate at CVS Health, you will be an essential part of our front-line team, ensuring that every customer leaves our stores feeling valued and satisfied.
Salary: $23-$28 per hour (based on location and experience)
About the Job:
We are looking for friendly and approachable individuals who can provide exceptional customer service and support to our customers. As a Customer Service Associate, you will be responsible for answering customer questions, resolving issues, and helping customers find what they need.
Key Responsibilities:
* Provide excellent customer service by listening to customers' concerns and addressing them promptly* Respond to customer inquiries and resolve issues in a fair and timely manner* Maintain a clean and organized store environment, including keeping the sales floor tidy and restocking shelves* Assist with opening and closing procedures, including counting cash drawers and reconciling discrepancies* Collaborate with colleagues to achieve sales goals and improve customer satisfaction
Requirements:
* High school diploma or equivalent required* 1-2 years of retail experience preferred* Excellent communication and interpersonal skills* Ability to work flexible hours, including evenings and weekends* Basic math skills and accuracy when handling cash and operating a point-of-sale system
Benefits:
* Competitive hourly rate* Opportunities for advancement and professional growth* Comprehensive benefits package, including medical, dental, and vision insurance* Paid time off and holidays* Discounts on CVS products and services
What We Offer:
* A dynamic and supportive work environment* Opportunities for career growth and development* Recognition and rewards for outstanding performance
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