Account Supervisor, Client Leadership

3 weeks ago

New York, New York, United States dentsu Full time

Job Summary

We are seeking a highly skilled and experienced Account Supervisor to lead our internal client teams and forge strong relationships with clients across all lines of business. The ideal candidate will be a proactive and energetic individual who thrives in a fast-paced environment, prioritizes clear and thorough communication, and is passionate about delivering exceptional results.

Key Responsibilities

  • Assume responsibility for most day-to-day client contact and cross-functional team operations.
  • Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue.
  • Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk.
  • Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews.
  • Oversees cross-department involvement and knows when to leverage necessary resources.
  • Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline.
  • Develops & presents recommendations & POVs that drive innovation for the business.
  • Oversees client budget management, the billing process and contributes to forecasting.
  • Assists team leads in all facets necessary.

Requirements

  • 5+ years of experience
  • Bachelor's degree or equivalent experience
  • Social or media trafficking experience is a nice to have
  • Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction.
  • Responsible for getting the best work/creative out of the team and selling it to the client.
  • Demonstrates strong presentation skills.
  • Persuasive storyteller who can work with/present to any client.
  • Follows the tenants of Trusted Advisor to the clients.
  • Exhibits in-depth knowledge of the client's business.
  • Acts judiciously when making decisions for the client, the team & direct reports.
  • Leads by example.
  • Establishes the tone & culture of the team.
  • Anticipates & proactively addresses challenges/issues.
  • Conduct themselves with character & integrity.

About dentsu

dentsu is an integrated growth and transformation partner to the world's leading organizations. Founded in 1901 in Tokyo, Japan, and now present in more than 110 markets, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

dentsu, Innovating to Impact.

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