Admissions Coordinator

1 week ago

Pewaukee, Wisconsin, United States Waukesha County Technical College Full time
Job Summary

This role is responsible for processing all incoming applicant records and associated documentation. In addition, they make admissions decisions while being a consistent steward of data integrity and maintaining confidentiality regarding all applicant information. Admissions Specialist will provide support in designing, developing, testing, and documenting admission practices which utilize technology to improve the effectiveness and efficiency of the pipeline and application processes.

Key Responsibilities
  • Process all incoming applications for admission, including data downloads, data entry, and validation of accuracy and integrity of the data entered.
  • Review applications to make admissions decisions, processing transcripts, test scores, and other pertinent materials to determine admissibility based on established criteria by program.
  • Correspond with applicants, students, and staff via phone, email, and/or in-person as needed to follow-up on processing needs, providing a superior level of customer service.
  • Collaborate with other units across campus, including Enrollment Services, Academic Affairs, and Student Support divisions.
  • Create and maintain documentation of policies, processes, and procedures for specific position, assisting with onboarding new staff and providing admissions-related training to other staff across campus.
  • In collaboration with WCTC's Designated School Official (DSO), collect, process, and admit international applicants, maintaining international student records, including confidential records such as financial statements.
  • Understand and comply with FERPA regulations related to the disclosure of student record information.
  • Provide information and facilitate enrollment processes at special events and activities.
  • In collaboration with the Assistant Director of Admissions, test and assess technology solutions used in the admissions office, working to align effective technology solutions with appropriate business strategies to meet enrollment goals.
Requirements
  • Demonstrated ability to work independently and in a collaborative team environment.
  • Ability to deliver effective results, meet tight deadlines, and targets.
  • Strong attention to detail and propensity for accuracy.
  • Ability to adapt to new and rapidly changing situations.
  • Demonstrated problem-solving and time management skills.
  • Excellent organizational and interpersonal skills, ability to advise and provide solutions to problems.
  • Ability to manage a dynamic daily schedule and deliver short-term results while maintaining a long-term perspective and moving the college forward towards its strategic enrollment goals.
  • Knowledge of student information systems, data integration, and college enrollment processes are preferred.
Education and Experience
  • Associate's Degree.
  • One year of experience in higher education, preferably with knowledge of enrollment services.

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