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Enrollment Coordinator

2 months ago

Pewaukee, Wisconsin, United States Waukesha County Technical College Full time

This position is accountable for managing all incoming applicant records and related documentation. The role involves making admissions determinations while ensuring data integrity and maintaining confidentiality concerning all applicant information. The Admissions Specialist will assist in the design, development, testing, and documentation of admission practices that leverage technology to enhance the effectiveness and efficiency of the application processes.

Key Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES

1. Manage the processing of all incoming applications for admission, including data downloads, data entry, and validating the accuracy and integrity of the entered data. Maintain workflow of materials and update records as necessary. Develop and oversee checklists of required items for admission applicants across various application types (e.g., Certificate, Technical Diploma, Associate Degree).

2. Evaluate applications to make informed admissions decisions. Process transcripts, test scores, and other relevant materials to assess admissibility based on established program criteria.

3. Communicate with applicants, students, and staff through various channels to follow up on processing needs. Deliver exceptional customer service to prospective students and internal stakeholders. Manage all communications related to applications.

4. Collaborate with various departments across the institution, including Enrollment Services, Academic Affairs, and Student Support divisions.

5. Develop and maintain documentation of policies, processes, and procedures relevant to the position. Assist in onboarding new staff and provide training related to admissions processes to other personnel.

6. In conjunction with the Designated School Official (DSO), collect, process, and admit international applicants. Maintain international student records, including sensitive information such as financial statements.

7. Understand and adhere to regulations regarding the disclosure of student record information.

8. Provide information and facilitate enrollment processes during special events and activities.

9. Collaborate with the Assistant Director of Admissions to evaluate and assess technology solutions utilized in the admissions office. Align effective technology solutions with appropriate business strategies to achieve enrollment objectives.

Qualifications

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

  • Proven ability to work independently and collaboratively within a team environment.
  • Capacity to deliver effective results while meeting tight deadlines and targets.
  • Strong attention to detail and commitment to accuracy.
  • Ability to adapt to new and rapidly changing situations.
  • Demonstrated problem-solving and time management capabilities.
  • Excellent organizational and interpersonal skills, with the ability to provide advice and solutions to challenges.
  • Ability to manage a dynamic daily schedule while achieving short-term results and maintaining a long-term perspective to advance the institution's strategic enrollment goals.
  • Familiarity with student information systems, data integration, and college enrollment processes is preferred.
Additional Information

This position is a Limited-Term Employment (LTE) role, requiring 40 hours per week.

Typical working hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.

All applicants must submit a completed application along with a current resume and cover letter.

WCTC offers a comprehensive benefits package, including:

  • Competitive compensation
  • Comprehensive Benefits Package including health, dental, vision, life, long-term disability, supplemental life, flex spending accounts, and more
  • Generous time off and holiday schedule
  • Eligibility in the Wisconsin Retirement System (ETF)
  • Opportunities for professional growth and development (including tuition reimbursement, tuition waiver)
  • Well-being activities to support personal and professional well-being
  • Collaborative and supportive team environment