Hospitality Services Director
4 days ago
As a Front Office Manager at Remington, you will be responsible for leading a team of front desk associates and overseeing the smooth operation of our hotel's front office. Your primary goal will be to provide exceptional guest experiences, ensuring that every interaction is positive and memorable.
About You:
We are looking for a highly motivated and organized individual who is passionate about delivering outstanding customer service. You will be expected to work closely with other departments to achieve business objectives and contribute to the overall success of our hotel. If you have a strong work ethic, excellent communication skills, and a focus on attention to detail, we encourage you to apply.
Responsibilities:
- Lead a team of front desk associates and ensure efficient day-to-day operations
- Develop and implement strategies to improve guest satisfaction and loyalty
- Collaborate with other departments to achieve business objectives
- Maintain accurate records and reports, including MICROS system data
Requirements:
- Bachelor's degree in Hospitality Management or related field
- Minimum 3 years of experience in front office management
- Excellent communication and leadership skills
- Able to work varying schedules to reflect business needs
Estimated Salary: $78,500 per year.
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