Frontline Support Specialist

4 days ago


De Pere, Wisconsin, United States U-Haul Full time
Job Description: As a Customer Service Representative at U-Haul, you will be the face of our company, interacting with customers to provide exceptional service experiences. Your responsibilities will include using U-Scan technology to manage rentals and inventory, maintaining equipment and facilities, and performing routine maintenance tasks to ensure that our vehicles are in good working order.

About the Role: We are looking for an energetic and customer-focused individual who can work effectively in a fast-paced environment. The successful candidate will be responsible for resolving customer complaints, answering questions about U-Haul products and services, and participating in ongoing training and education programs to stay up-to-date on products and services.

Salary Range: $50,000 - $65,000 per year, based on experience and location.

Responsibilities:
  • Resolve customer complaints and answer questions about U-Haul products and services
  • Use U-Scan technology to manage inventory and process transactions
  • Maintain equipment and facilities
  • Perform routine maintenance tasks
  • Participate in ongoing training and education programs


Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent
  • Ability to work effectively in a team environment
  • Excellent communication and customer service skills


Perks:
  • Career stability and opportunities for advancement
  • Competitive salary and benefits package
  • Ongoing training and education programs
  • A supportive and inclusive work environment


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