Client Relations Coordinator

1 month ago


Lansdowne, Pennsylvania, United States Jeng Insurance And Financial Servic Full time
Job Overview

As a Client Relations Coordinator, you will be responsible for engaging with clients through various communication channels, including phone, email, and online platforms, to deliver exceptional support and information regarding our financial services.

Your role will involve:

  • Addressing client inquiries and ensuring their concerns are resolved promptly.
  • Maintaining accurate records of client interactions, including details of inquiries and feedback.
  • Utilizing your expertise in our services to provide informed responses or direct clients to the appropriate team members.
  • Performing additional related tasks as needed to support our operations.

Key Qualifications

-Outstanding communication abilities, including active listening skills.

-Customer-focused mindset with a knack for resolving issues effectively.

-Proficient in computer applications with a willingness to learn new software tools.

-Familiarity with our services or the capacity to acquire knowledge in this area.

Educational Background and Experience

-High school diploma or equivalent required.

-Prior experience in customer service is essential.

-Experience related to our services is preferred but not mandatory.

Physical Requirements

-Ability to sit for extended periods while working at a desk.


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